Returns & Exchanges
We offer a 30-day return policy for items in their original, unopened packaging. Due to hygiene standards, extensions that have been worn or tampered with cannot be returned.
1
Initiate Request
Email our support team with your order number to request a Return Merchandise Authorization (RMA).
2
Pack Your Items
Securely place the unopened extensions in their original packaging to ensure they are not damaged during transit.
3
Ship Back
Affix the provided return label and drop the package off at any authorized courier location.
4
Inspection & Refund
Once received and inspected, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing